At Indiahauls, we are committed to providing high-quality products and customer satisfaction. However, due to the nature of our items, we do not accept returns. Please read the following policy for detailed information on our approach to refunds and exchanges.
1. No Return Policy
Once an order is placed, we do not accept returns. Please ensure that you have carefully reviewed your order, including the size, color, and product details before making a purchase.
2. Refund Policy
We offer refunds only in the case of the following:
- The product received is damaged or defective.
- The product shipped does not match the item you ordered.
If you believe you have received a damaged or incorrect product, please contact us immediately at Indiahauls@gmail.com with your order number and a description of the issue, including photos of the item in question. We will assess your case and provide instructions for the next steps.
3. Exchange Policy
Currently, we do not offer exchanges for any products. If you would like a different product, we suggest placing a new order.
4. Shipping Fees
Shipping fees are non-refundable. In case of a defective or incorrect product, we will cover the cost of return shipping.
5. Contact Us
If you have any questions or concerns, please reach out to us at:
Email: Indiahauls@gmail.com
Phone: +1 506 436 2520
We appreciate your understanding of our policy. Our goal is to provide you with the best possible shopping experience!